Payoff provides personal loans for credit card debt consolidation only.

Applying for a Payoff personal loan is a four-step process. First, you will answer some questions online to prequalify, which doesn’t affect your credit score. Next, you will select the loan terms that work best for you and finish your application. Then, you will review your terms, verify your information and electronically sign your loan documents, and Payoff will perform a hard credit check right before your loan is finalized. Approved loans are funded within three to six business days.

The company charges no application, check processing, returned check, annual, prepayment or late fees, but borrowers pay an origination fee of up to 5% of the loan amount.

Borrowers can receive preapproval and get rate quotes, but co-signers aren’t accepted.

Payoff requires a minimum FICO credit score of 600.

Payoff operates nationwide except for Massachusetts and Nevada.

Payoff has an A+ rating with the Better Business Bureau and is a BBB-accredited business. Payoff’s parent company, Happy Money, had 18 personal loan complaints filed in 2021 with the Consumer Financial Protection Bureau. Common complaints were about getting the loan and problems when making payments and paying off loans. All complaints received timely responses; 17 complaints were closed with explanation and one is in progress.

Contact Payoff by phone at 800-878-0901 from 6 a.m. to 6 p.m. Pacific time, Monday through Friday and from 6 a.m. to 3 p.m., Saturday and Sunday. If you call outside of business hours, you can leave a message and someone will respond as soon as possible.

You can also reach out by email to, or send correspondence to 1700 Flight Way, Tustin, CA 92782.

The Payoff personal loan process is entirely online. Borrowers can get preapproved and then apply for, close and manage loans through Payoff’s website. Funds can be directly deposited to your checking account within three to six business days after you electronically sign the loan documents.

Personal Loan Finder

Select your desired loan amount and loan purpose, your credit score range, and your state to see estimated annual percentage rates and loan terms.

  • People who need to consolidate high-interest credit card debt.
  • People who have at least a 600 FICO credit score.
  • People who want to complete the entire loan process online.

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