Gambling firm In Touch Games has been fined millions by a regulator for “social responsibility and money laundering failings”.

The Gambling Commission said the company, which operates a number of online sites including, had been slapped with a £6.1m penalty following two previous fines for oversight failures.

The issues at In Touch Games, the watchdog said, included not having appropriate policies, procedures and controls in place and not sufficiently considering or implementing the regulator’s money laundering and terrorist financing risk assessment or guidance.

It also accused the firm of not interacting with a customer until seven weeks after they had been flagged for erratic and extended play and accepting a customer’s word that they earned £6,000 a month without verifying this until they were flagged for gambling during unsociable hours.

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